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Denjan Avdyli
Looking for a jobCustomer Advisor
Customer Advisor in banking, advising customers on financial products and services.
AlbaniaCustomer Advisor at Banking Industry
About
At BKT “Banka Kombetare Tregtare,” I progressed from Mobile Teller to Teller and Customer Advisor, building experience across banking products and services.
As a Customer Advisor, I manage customer relationships, hold professional meetings, identify financial needs, and provide personalized financial advice. My work covers cash operations, ATMs, bank cards, loans, transfers, and digital services.
I hold a Bachelor’s degree in Banking - Finance from “ALEKSANDER MOISIU” and am pursuing a Master in Business Management there.
I’m interested in continuing to develop in finance and management, including opportunities beyond banking. I’m especially interested in accounting and financial departments.
Experience
Customer Advisor
Managed customer relationships and provided financial advisory services for banking products. Achieved promotion to higher positions three times over nearly 3 years.
Customer Relationship ManagementFinancial AdvisoryBanking ProductsDigital TransformationCommunication SkillsNegotiation
Volleyball Referee
Officiated volleyball matches for 7 years, ensuring fair play and resolving conflicts on the spot. Developed decision-making abilities under pressure.
Decision makingConflict ResolutionSportsmanshipTeam Dynamics
Receptionist and Vice Chef
Worked as a receptionist managing guest relations and ensuring smooth operations. Promoted to vice chef, working closely with top chefs in a fast-paced kitchen.
Education
Aleksander Moisiu University
Currently pursuing a Master of Science in Business Management, expected to continue until completion.
Aleksander Moisiu University
Completed a Bachelor's degree in Banking and Finance from 2020 to 2024.
Completed a Bachelor's degree in Banking and Finance from 2020 to 2024.