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Dhania Alviana Humaira
Looking for a jobKey Account Manager
Key Account Manager at GoodDoctor Technology Indonesia, growing telemedicine adoption by 90% through corporate health activations.
IndonesiaKey Account Manager at Good Doctor Technology Indonesia
Experience
Key Account Manager
Managed 500+ corporate accounts covering 45,000 members with total revenue of $10,000 per month. Raised telemedicine adoption by 90% across 50+ corporate health activations and saved 80% at-risk accounts.
Account ManagementSalesContract NegotiationPricingForecastingCustomer Relationship ManagementTelemedicineCorporate Wellness
Social Media Representative
Created 4-5 video contents per week and increased social media numbers by 134.2% through creative campaigns. Collaborated with more than 75 brands to promote products using latest social media trends.
Social Media MarketingContent CreationContent StrategyAnalyticsTrend AnalysisBrand Collaboration
Business Development Specialist
Identified and acquired new apartment units, increasing total apartment supply by 70% year-on-year. Prospected 50 landlord apartments through high-volume outbound and inbound leads, achieving 95% closing deal repeatedly.
Business DevelopmentProspectingLead GenerationPartnership ManagementNegotiationSalesCRM
Business Development Specialist
Conducted market research to identify 500+ potential brand partners and initiated relationships. Contributed 10% of total GMV at Jakarta X Beauty 2023 by running the booth and voucher exchanges with 6 partner brands.
Market ResearchBusiness DevelopmentPartnership ManagementDirect SellingContract NegotiationModern Trade
Event & Brand Partnership
Managed the exhibition booth at Jakarta X Beauty 2023, providing product information and negotiating partnership agreements. Coordinated with 6 beauty brands to boost event activity through voucher exchanges.
Event ManagementBrand PartnershipsNegotiationCustomer ServiceStakeholder Management
Account Manager
Assisted relationship with over 71 sellers from Lifestyle Category, supporting onboarding and incubation. Managed accounts with improved customer satisfaction and increased account retention & growth by 82-84%.
Account ManagementSeller SupportMarketing StrategyCampaign ManagementSalesCustomer Relationship ManagementAnalytics
Mentor Intern
Increased seller understanding and acted as liaison between company and micro-enterprises. Answered approximately 20 questions per day regarding e-commerce topics and collaborated with 15+ start-ups.
MentorshipEcommerceCommunication SkillsProblem SolvingCollaboration
Owner
Established lip products and dessert cake business from the ground up, managing sales, marketing, production, and admin. Promoted products through social media and gained 400+ Instagram followers and 50+ TikTok followers in two months.
entrepreneurshipBusiness ManagementSocial Media MarketingCopywritingSalesProduction
Special Staff Organizational Development
Served as chairperson of LPB Half Board Meeting, handling event concept, logistics, and budget. Led secretariat and consumption divisions for various events, managing teams and coordinating with treasurers.
Event ManagementLeadershipBudgetingTeam CoordinationProject Management
Treasurer
Managed basic internal expenses for an organization, monitoring cash flow and ensuring sufficient funds. Presented financial information to support decision making and reported to all staff.
Financial ManagementBudgetingReportingCash Flow Management
Education
UIN Sunan Gunung Djati Bandung
Pursued a Bachelor's degree in English Literature, achieving a GPA of 3.52. Awarded the DISDIKBUD Kalimantan Selatan Scholarship and scored 587 on the TOEFA.