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Housekeeping Manager
Business analyst transitioning from hospitality operations, with BPMN, Odoo ERP, and a dissertation analyzing European social security systems.
PortugalHousekeeping Manager at Octant Hotels
Managed departmental staff and resources, including planning schedules and coordinating housekeeping and maintenance workflows. Liaised with suppliers and other departments, monitored quality standards and operational consistency.
Operational CoordinationSchedulingSupplier CommunicationQuality ControlHousekeeping Management
Managed distribution channels, channel manager and property records to support occupancy operations. Processed bookings, invoices and payments in property management systems (PMS) and coordinated front- and back-office activities, suppliers, housekeeping, maintenance and laundry schedules.
Channel ManagementProperty Management SystemsReservations ProcessingInvoicingPayment ProcessingOperational Coordination
Master's in Management Information Systems, with a dissertation on efficiency analysis of European social security systems using Data Envelopment Analysis (DEA).
Bachelor's in Tourism and Hospitality Management.
Higher Professional Technical Diploma in Hospitality and Accommodation Management.
Handled customer negotiations, purchases, invoicing and resale processes for precious metals.
Customer NegotiationPurchasingInvoicingResaleSales Support
Profile sourced from Himalayas.