Diego Torreblanca Macias

Product Operations Specialist

AlertMedia

Built a Claude MCP workflow that automates delivery updates and demo/handoff readiness reports for Marketing and Sales. Coordinated product initiatives across two cross-functional engineering teams and contributed to the roadmap.

ClaudeMCPJiraProductboardAgileScrumStakeholder ManagementProcess Automation

Scrum Master, LATAM

Novo Nordisk

Reduced project delivery time by 15% and increased team velocity by 20% by improving sprint planning and eliminating bottlenecks. Coordinated delivery between global teams and local LATAM affiliates under SAFe.

SAFeScrumAgileJiraVelocity TrackingBurndownStakeholder Management

Scrum Master

Tata Consultancy Services

Coached cross-functional technology teams on Agile and Scrum, driving adoption of ceremonies and best practices. Tracked team performance in Jira and supported technology projects on Google Cloud Platform.

ScrumAgileJiraGCPBacklog ManagementFacilitation

Scrum Master / Project Manager

Managed two simultaneous cross-functional teams of UX/UI designers and full-stack developers. Partnered directly with clients on requirements and acceptance criteria, translating business needs into delivery plans.

ScrumAgileProject ManagementRequirements AnalysisCross functional Leadership

Warehouse Supervisor / Project Manager

PepsiCo México

Managed three-shift warehouse operations, balancing loading plans, customer priorities, and material availability. Applied Scrum and Lean Six Sigma to optimize processes.

ScrumLean Six SigmaOperations ManagementProcess Optimization

Warehouse Coordinator / Logistics Procurement Analyst

Eastman Chemical Company

Coordinated raw and packaging material supply using FIFO practices and supervised seven forklift operators.

LogisticsProcurementFIFOTeam Supervision