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diksha singh raghuvanshi
Looking for a jobCustomer Support Executive
I drive customer engagement, business growth, and student learning through sales, support, and teaching experience.
IndiaCustomer Support Executive at Concentrix
About
I've supported business growth at Unacademy in Indore, conducted market research, connected with prospective clients, and built knowledge of company products and services.
I've also taught social science at Keshav Vidyapeeth and supported Amazon North America customers at Concentrix, earning recognition for calm performance under pressure, tech-based learning, and team leadership.
Experience
Customer Support Executive
Provided customer support for Amazon's North America process, handling peak-time pressure with calmness. Recognized for leading a team in peer pressure situations.
Customer SupportProblem SolvingTeam Leadership
Science Teacher
Taught science to students, implemented tech-based learning strategies, and organized school cultural events. Recognized for innovative teaching methods and dedication to student welfare.
TeachingLesson PlanningClassroom ManagementEvent Organization
Business Development Executive
Conducted market research to identify selling possibilities and evaluated customer needs. Attended networking activities to connect with prospective clients.
Market ResearchNetworkingSales
Education
M.P. Board
Completed 10th grade from M.P. Board.
M.P. Board
Completed 12th grade with Physics and Chemistry from M.P. Board.
Devi Ahilya Vishwavidyalaya
Completed Bachelor of Commerce with a specialization in Taxation from DAVV.
Devi Ahilya Vishwavidyalaya
Completed Master of Arts in Hindi Literature from DAVV.