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I am a banking operations, client onboarding, escalation management, and financial services professional with over 15 years of experience across banking, fintech, insurance, retirement services, and enterprise technology organizations in Canada and India. Throughout my career, I have supported clients, business teams, and operational stakeholders by managing onboarding processes, documentation review, workflow coordination, service delivery, and complex issue resolution in highly regulated environments. My key strengths include onboarding coordination, documentation verification, operations management, customer success, client relationship management, service delivery, workflow optimisation, stakeholder engagement, escalation management, and cross-functional collaboration. I am highly proficient with Salesforce, ServiceNow, Zendesk, JIRA, CRM systems, ticket management platforms, and remote collaboration tools. Currently based in Jamnagar, Gujarat, I am actively seeking fully remote opportunities with global and Indian companies Titles that i am Actively searching for :