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SMI (Systems & Methods Inc.)
Customer service representative at SMI handling customer data, claims, and billing support.
United StatesSMI (Systems & Methods Inc.) at Systems & Methods Inc.
Current role at Systems & Methods Inc. handling data from health insurance claims for medical and dental, verifying customer data, assisting with bill pay, and following procedures for fraudulent charges.
Customer ServiceData CollectionData AnalysisTypingProblem SolvingTech SavvyHigh Call Volume ExperienceHealth Insurance ClaimsData EntryFraud Procedures
Worked at Teleperformance supporting Carefirst BlueCross BlueShield, handling customer service, data entry, and health insurance claims.
Customer ServiceData EntryHealth Insurance ClaimsProblem SolvingTech SavvyHigh Call Volume Experience
Earned a high school diploma.
Completed college coursework in education, computer science, and health.
Profile sourced from Himalayas.