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IT Manager
IT operations leader at Clubessential who implemented Zero Trust identity and AI-driven support automation.
United StatesIT Manager at Clubessential Holdings LLC
Led IT operations for 400+ users across four offices and 20+ production servers, owning infrastructure, security, service delivery, and IT onboarding. Managed three direct reports and implemented IT ticketing for centralized request tracking and KPI reporting.
OktaMicrosoft Entra IDSSOMFAZero TrustSOC2DrataEndpoint CentralArctic WolfWazuhN8nOllamaQdrantMicrosoft 365Google WorkspaceSlackZoomCloudflareWatchGuard FirewallLinuxPowerShellBASHPerl
Progressed from sole IT staff member to managing three direct reports, conducting performance reviews, and developing staff while remaining hands-on. Implemented IT ticketing for centralized request tracking and KPI reporting.
OktaMicrosoft Entra IDSSOMFAZero TrustSOC2DrataEndpoint CentralArctic WolfWazuhN8nOllamaQdrantMicrosoft 365Google WorkspaceSlackZoomCloudflare
Led IT operations for 400+ users across four offices and 20+ production servers, owning infrastructure, security, service delivery, and IT onboarding. Implemented IT ticketing for centralized request tracking and KPI reporting.
OktaMicrosoft Entra IDSSOMFAZero TrustSOC2DrataEndpoint CentralArctic WolfWazuhN8nOllamaQdrantMicrosoft 365Google WorkspaceSlackZoomCloudflare
Consulted and upgraded environments across Azure, AWS, VMware, and Hyper-V; improved reliability and security through quarterly infrastructure reviews and remediation.
AzureAWSVMWareHyper VInfrastructureSecurity
Designed and operated hybrid Azure, AWS, and VMware infrastructure with SonicWall security, maintaining high availability for hosted client services.
AzureAWSVMWareSonicwallHigh Availability
Founded and operated an IT consulting practice delivering infrastructure, systems administration, and security services to clients including TATA and SmartCity.
IT ConsultingInfrastructureSystems AdministrationSecurity
Profile sourced from Himalayas.