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Edwin Martinez
Looking for a jobCustomer Information & Appointment Scheduling Advisor
Customer support and sales specialist at Allied Health Group who handled 50+ daily inquiries and kept customer CRM records up to date.
GeorgiaCustomer Information & Appointment Scheduling Advisor at Allied Health Group
Experience
Customer Information & Appointment Scheduling Advisor
Handled over 50 inquiries per day via phone and digital channels, resolving most on first contact. Implemented proactive reminder strategies to reduce missed appointments.
CRMCustomer ServiceAppointment SchedulingCommunication Skills
Independent Sales Consultant
Coordinated communications with active clients, addressing concerns and guiding decisions. Recorded interactions in CRM and handled objections with empathy.
CRMCommunication SkillsObjection HandlingClient Relations
Education
Google / Coursera
Pursuing a course on AI for Business, expected to complete in 2026.
Pursuing a course on AI for Business, expected to complete in 2026.
Educational Unit Francisca de las Llagas
Completed high school education, earning a diploma in 2017.
Completed high school education, earning a diploma in 2017.