Elena Fusco

Barista & Customer Service

Managed customer greeting and front-line support in a multicultural environment. Resolved customer requests efficiently and handled cash/POS systems.

Customer ServicePOS systemsCash HandlingMultilingual Communication

Barista & Team Member

Provided customer assistance and coordinated front-of-house services in a high-traffic intercultural setting. Focused on empathetic communication and mediation with international clients.

Customer ServiceFront Of House CoordinationIntercultural CommunicationMediation

Barista & Customer Assistant

Managed counter service, welcomed customers, and built loyalty among local and international clientele.

Customer ServiceCounter ManagementCustomer Loyalty Building

Shop Assistant & Customer Support

Provided customer support, managed orders, and handled electronic cash register transactions.

Customer SupportOrder ManagementCash Register Operation

Barista & Floor Staff

Caffè Nero

Delivered customer service in high-pressure environments while maintaining high quality standards and empathy.

Customer ServicePressured EnvironmentQuality StandardsEmpathy