Ella Wang

Digital Product Design Intern

The LEGO Group

Led the Build+ pilot end to end with cross-functional teams, from strategic planning to the executive showcase. Mapped BrickLink's catalog contribution process in a multi-layer service blueprint and facilitated workshops to prioritize improvements for the replatforming roadmap.

Pilot DesignService BlueprintingWorkshop FacilitationCross Functional CollaborationProduct ManagementProcess Mapping

User Experience Intern

Universal Music Group

Drove change adoption for ALPHA's rollout to Interscope Capitol, running demos, training workshops, and office hours. Synthesized adoption feedback into a phased rollout recommendation and presented findings to UMG's CIO.

Change ManagementTrainingFeedback LoopsUser InterviewsStakeholder ManagementProduct Management

UI/UX Design Intern

Analyzed an internal merchandise-fulfillment workflow and redesigned the process and platform, cutting processing time 20% and reducing errors. Integrated generative AI tools into the design workflow and led research and UX/UI design for a kids' campaign that reached 315,485 unique viewers.

UX DesignUI DesignWorkflow AnalysisGenerative AIResearchPrototyping

UX Design Intern

Lenovo

Created and implemented Lenovo ZUI's UX writing system, giving product teams shared voice, tone, and terminology standards. Ran usability and A/B testing on Smart Connect and turned findings into iterative improvements.

UX WritingUsability TestingA B TestingUser ResearchDesign Systems