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Project Manager, Critical Infrastructure & Technology Operations
IT operations manager at 7LAN / 7LINK Telecom, validated 99.5% availability across 50 Smart Rio pilot sites.
BrazilProject Manager, Critical Infrastructure & Technology Operations at 7LAN / 7LINK Telecom
Private 5GInfrastructureNOCMonitoringCloud ComputingVendor ManagementProject Management
Advises organizations on IT operations and transformation, including operating-model assessments, governance, KPI design, and process automation.
IT OperationsTransformationGovernanceKPIsProcess AutomationAI
Directed a US$180M smart-city infrastructure program with ~280 professionals, defining operational-readiness standards and establishing operational governance.
Program ManagementSmart CityInfrastructureGovernanceSLAKPIsRisk Management
Advised leadership on process, technology, and operating-model improvement, structuring process-automation initiatives and KPI dashboards.
Business TransformationProcess AutomationKPIsDashboardingVendor Evaluation
Directed a US$60M+ portfolio of technology infrastructure programs across the Americas, establishing regional PMO and governance model.
Program ManagementPMOGovernanceVendor ManagementBudgetingRisk Management
Owned operation and maintenance of technology infrastructure for a major mobile operator, managing 14 service-provider contracts and a US$40M budget.
IT InfrastructureOperationsSLAIncident ManagementChange ManagementSAP ECCVendor ManagementBudgeting
Managed network rollout and modernization programs for major operators, implementing PMO routines and quality gates.
Project ManagementPMONetwork RolloutQuality GatesExecutive Reporting
Designed and operated IP backbone networks, focusing on TCP/IP, routing, and switching.
IP BackboneTCP IPRoutingSwitching
Performed server, network, and system administration in Linux/Windows environments.
LinuxWindows ServerSystem AdministrationNetwork Administration
Provided regional IT infrastructure support across South America for a multinational.
IT InfrastructureSupportRegional Coordination
Certified ScrumMaster (CSM) from Scrum Alliance, valid from 2020 to 2023.
Certified ScrumMaster (CSM) from Scrum Alliance, valid from 2020 to 2023.
B.Sc. in Computer Engineering from Universidade Gama Filho, Rio de Janeiro, completed in 2006.
B.Sc. in Computer Engineering from Universidade Gama Filho, Rio de Janeiro, completed in 2006.
Profile sourced from Himalayas.