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Operations Controller
Operations Controller at Transport for London coordinating daily services and responding to real-time incidents.
United KingdomOperations Controller at Transport for London
Coordinate daily transport operations, monitor real-time performance, respond to incidents, and maintain accurate reports while ensuring compliance with operational and safety procedures.
Operations ManagementIncident ManagementStakeholder LiaisonHealth and SafetyReportingCommunication Skills
Coordinated daily operational activities for airline ground handling, processed flight schedules and documentation, monitored real-time flight information, and liaised with stakeholders to ensure smooth operations.
Aviation OperationsGround HandlingData EntryDocumentationCommunication SkillsComplianceCustomer Service
Led day-to-day customer service operations, managed customer interactions, supported staff scheduling, and ensured compliance with health and safety procedures.
Customer ServiceTeam LeadershipCorporate TrainerHealth and SafetyOperations
Provided professional customer service to passengers and airport visitors, answered enquiries, and assisted in resolving issues to support a smooth airport experience.
Customer ServiceCommunication SkillsProblem SolvingAirport Operations
Provided prompt customer service, took accurate orders, handled cash register duties, and maintained hygiene and safety standards.
Customer ServiceCash HandlingHygiëneTeamwork
Received, verified, and organised incoming shipments, picked and packed orders, operated forklifts, and followed safety protocols to meet daily targets.
Warehouse operationsForklift operationOrder pickingSafety ComplianceDocumentation
Assisted with design development, technical drawings, 3D models, and project documentation, and supported site visits and contractor coordination.
Interior Designtechnical drawings3D ModelingProject CoordinationClient Communication
Master's degree in Project Management from Anglia Ruskin University, Chelmsford, from January 2023 to July 2024.
Master's degree in Project Management from Anglia Ruskin University, Chelmsford, from January 2023 to July 2024.
Bachelor's degree in Architecture from Coventry University, Lagos, from August 2016 to October 2021.
Bachelor's degree in Architecture from Coventry University, Lagos, from August 2016 to October 2021.
Profile sourced from Himalayas.