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Roofing Support Trainee
E-commerce Trainee at DCX supporting online store operations, order coordination, and digital content.
PhilippinesRoofing Support Trainee at DCX
Support project planning and documentation by reviewing blueprints and preparing contract-related documents. Assist with lead generation, appointment setting, and customer inquiries through phone, email, or chat.
Project DocumentationSchematics Blueprint ReviewLead GenerationAppointment SettingCustomer InquiriesStakeholder CoordinationMaterial ProcurementReporting
Support e-commerce projects through administrative coordination and task follow-through. Contribute to digital assets, email campaigns, and content for social media, client portals, and e-commerce platforms.
E Commerce OperationsAdministrative SupportDigital ContentEmail Campaigns
Bachelor of Science in Civil Engineering degree from Our Lady of Fatima University from 2017 to 2022.
Bachelor of Science in Civil Engineering degree from Our Lady of Fatima University from 2017 to 2022.
Construction Occupational Safety and Health for Safety Officer certification from PhilSafe.
Conducted outbound calls and email outreach to generate leads and support sales. Researched and qualified prospective customers through targeted questions and needs assessment.
Outbound CallingEmail outreachLead GenerationSales Pipeline ManagementQualifying CustomersProduct PresentationsObjection Handling
Prepared reports and supported equipment testing to help verify compliance with safety requirements. Monitored site activities and equipment at the assigned construction location.
Site CoordinationEquipment TestingProject DocumentationSafety ComplianceAdministrative SupportPayrollBilling
Managed customer accounts and used internal systems to support service and operational workflows. Assisted customers with online account issues, including password resets, profile updates, and account deletion requests.
Customer ServiceAccount ManagementTroubleshootingTelecommunicationsService RequestsOrder Inquiries
Maintained relationships with existing customers and supported service quality. Managed sales activities from prospecting through closing new business.
Customer Relationship ManagementSales ProspectingProduct DemonstrationsObjection HandlingReportingCollaboration
Profile sourced from Himalayas.