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Freelance Subtitle Editor
Customer Service Representative at Phoenix Lead Company, Phoenix, Arizona. I managed a high volume of inbound calls using a dialer system.
NigeriaFreelance Subtitle Editor at Self Employed
Crafted subtitles for diverse media projects, enhanced viewer engagement with precise timing and clarity, and delivered high-quality edits under tight deadlines.
Subtitle EditingTranscriptionTranslationLocalizationAttention To DetailTime ManagementWorkflow Optimization
Coordinated study sessions for classmates, shared academic updates, and supported peer discussions to improve collaboration and engagement.
Team CoordinationCommunication SkillsLeadershipProblem SolvingOrganization
Conducted outbound calls to prospective customers, identified needs, explained service opportunities, and qualified leads for transfer to appropriate teams.
Cold CallingLead GenerationActive ListeningSales ScriptingRebuttal HandlingCustomer EngagementCRM Systems
Managed front desk operations for 10-12 guests per shift, processed POS payments, resolved guest complaints, and coordinated communication between guests and staff.
Customer ServiceFront Desk OperationsPayment ProcessingPOSComplaint ResolutionCommunication SkillsMultitaskingAdministrative Support
Pursuing a BSc in Biochemistry with an expected graduation in August 2027.
Pursuing a BSc in Biochemistry with an expected graduation in August 2027.
Profile sourced from Himalayas.