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Freelance Virtual Assistant
Virtual Assistant supporting international clients remotely, streamlining digital workflows and reducing manual processing time.
KenyaFreelance Virtual Assistant at Self Employed
Provide administrative and executive support to international clients, managing email correspondence, organizing documents, and coordinating tasks using productivity tools. Redesigned digital workflows to improve productivity and handled confidential information with discretion.
Email ManagementDocument OrganizationTask TrackingGoogle WorkspaceAsanaTrelloQuickbooksData EntryWorkflow OptimizationClient Communication
Managed client onboarding and digital platform registrations with strict accuracy requirements. Explained financial terms and procedures clearly to customers in English and Swahili.
Client OnboardingCustomer ServiceFinancial CommunicationsAccuracySwahiliEnglish
Managed reservations and front-office operations in a high-pressure, fast-paced environment, coordinating guest needs in real time. Provided real-time verbal translation and guest relations support to international guests.
ReservationsFront Office OperationsGuest RelationsTranslationCoordination
Completed secondary education and obtained the Kenya Certificate of Secondary Education (KCSE).
Pursued Certified Public Accountant (CPA) studies and reached finalist level.
Profile sourced from Himalayas.