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Operations Assistant / Customer Support Associate
Operations Assistant at Instollar LLC coordinating workflows and tracking deliverables across teams.
NigeriaOperations Assistant / Customer Support Associate at Instollar LLC
Coordinate daily operational activities, manage schedules and task tracking, maintain records and reports, and support internal communication to improve efficiency and service delivery.
Operations CoordinationWorkflow ManagementTask TrackingReportingDocumentationCommunication SkillsProcess Improvement
Track key account activities, deliverables, and timelines; prepare structured reports and performance logs; monitor progress and maintain strong client relationships.
Account ManagementReportingPerformance MonitoringClient CommunicationFollow up
Served as primary contact for client inquiries, maintained organized client records, supported operational processes through data entry and reporting, and improved workflow efficiency.
client supportData EntryReportingDocumentationTask Management
Coordinated session schedules, tracked attendance and client progress, maintained structured records, and supported trainers with planning and workflow management.
SchedulingAttendance TrackingRecord keepingWorkflow ManagementClient progress tracking
Assisted with customer service operations and order management, supported inventory tracking and basic operational reporting, and ensured smooth day-to-day business operations.
Customer ServiceOrder Managementinventory trackingReporting
Bachelor of Agriculture in Aquaculture and Fisheries Management from the University of Benin, completed in 2022.
Bachelor of Agriculture in Aquaculture and Fisheries Management from the University of Benin, completed in 2022.
Completed the Virtual Assistantship certification from ALX.
Completed the Personal Growth & Discipline certification from YALI Network.
Completed the Agripreneurship certification from YALI Network.
Completed the Product Management certification from the University of Maryland.
Profile sourced from Himalayas.