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Clinical Operations Virtual Assistant

Medical Virtual Assistant in telehealth who supervised 16 clinical staff and interns while coordinating care for 40+ patients daily.

NigeriaClinical Operations Virtual Assistant at Telehealth Clinic

About

As a Clinical Operations Virtual Assistant at Telehealth Clinic, U.S.A, I supervised 16 clinical staff and interns and coordinated schedules and patient flow for 40+ patients daily. I managed EHR/EMR workflows across 200+ monthly patient records, from onboarding and chart documentation to confidential record organization. I also implemented documentation protocols that reduced charting errors by an estimated 30%. At Mainland Hospital, I supported patient intake, registration, history-taking, and initial clinical assessments across multiple departments during my Remote Clinical Intern rotation. My Doctor of Optometry training and HIPAA Compliance and Professional Medical Virtual Assistant Simulation certifications support my work in remote patient coordination, telehealth, and compliant clinical administration.

Experience

Clinical Operations Virtual Assistant
Supervised a team of 16 clinical staff and interns, coordinating daily schedules and patient flow for 40+ patients per day. Oversaw full-cycle EHR/EMR management and implemented standardized documentation protocols, reducing charting errors by an estimated 30%.
EHR EMR ManagementPatient SchedulingTeam SupervisionHIPAA complianceClinical DocumentationReferral ManagementPharmacy CoordinationLab Coordination
Medical Assistant Optometrist
Conducted 20-30 comprehensive eye examinations daily and managed end-to-end patient onboarding workflows. Updated EMR records with 100% accuracy and streamlined appointment scheduling, reducing patient wait times by approximately 20%.
Ophthalmic ExaminationPatient OnboardingEMR Data Entry

Education

Clinix Support Academy
Completed Professional Medical Virtual Assistant Simulation Training, earning certification in April 2026.
Completed Professional Medical Virtual Assistant Simulation Training, earning certification in April 2026.
HIPAA Training.US
Completed HIPAA Compliance Training, earning certification in March 2026.
Completed HIPAA Compliance Training, earning certification in March 2026.
Digital Witch Support Community
Completed In-Demand IT Skills Training, earning certification in October 2025.
Completed In-Demand IT Skills Training, earning certification in October 2025.
Imo State University
Completed a 6-year clinical and academic program in optometry, covering anatomy, pharmacology, pathology, clinical assessment, patient management, and medical ethics.

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About

Experience

Clinical Operations Virtual Assistant

Supervised a team of 16 clinical staff and interns, coordinating daily schedules and patient flow for 40+ patients per day. Oversaw full-cycle EHR/EMR management and implemented standardized documentation protocols, reducing charting errors by an estimated 30%.

EHR EMR ManagementPatient SchedulingTeam SupervisionHIPAA complianceClinical DocumentationReferral ManagementPharmacy CoordinationLab Coordination

Medical Assistant Optometrist

Conducted 20-30 comprehensive eye examinations daily and managed end-to-end patient onboarding workflows. Updated EMR records with 100% accuracy and streamlined appointment scheduling, reducing patient wait times by approximately 20%.

Ophthalmic ExaminationPatient OnboardingEMR Data Entry

Education

Clinix Support Academy

Completed Professional Medical Virtual Assistant Simulation Training, earning certification in April 2026.

HIPAA Training.US

Completed HIPAA Compliance Training, earning certification in March 2026.

Digital Witch Support Community

Completed In-Demand IT Skills Training, earning certification in October 2025.

Imo State University

Completed a 6-year clinical and academic program in optometry, covering anatomy, pharmacology, pathology, clinical assessment, patient management, and medical ethics.