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Business Analyst
Business Analyst at Government of Alberta who coordinated system improvements, incident resolution, and UAT across government and healthcare.
CanadaBusiness Analyst at Government of Alberta
Partnered with stakeholders to drive business and system improvements in a government and healthcare environment. Conducted root-cause analysis, managed incidents, and coordinated UAT and implementation activities.
Root Cause AnalysisRequirements GatheringIncident ManagementUAT coordinationStakeholder EngagementProcess ImprovementDocumentationRegulatory Compliance
Supported business and technology enhancement initiatives from discovery through implementation. Analyzed needs, translated findings into requirements, and coordinated testing and implementation.
Requirements AnalysisUser StoriesAcceptance CriteriaProcess FlowBRDsTestingStakeholder Collaboration
Elicited and analyzed business requirements, identified process and system optimization opportunities, and translated them into actionable requirements for technical teams.
Requirements ElicitationProcess OptimizationUser StoriesAcceptance CriteriaSDLCStakeholder Communication
Analyzed operational and business data to identify trends, root causes, risks, and improvement opportunities. Translated analyses into actionable insights and supported issue resolution and quality assurance.
Data AnalysisRoot Cause AnalysisReportingBusiness RulesUse CasesRisk ManagementQuality Assurance
Facilitated JAD sessions and stakeholder discussions to define business needs and system improvements. Developed requirements and supported testing activities.
JAD SessionsRequirements DevelopmentUser StoriesAcceptance CriteriaJiraUAT
Analyzed client systems and business requirements to develop a reporting solution for the Oregon State Immunization Registry. Authored documentation and facilitated testing and validation.
Requirements DocumentationFunctional DesignTest CasesUsability TestingHIPAA compliance
Business Process & Change Management certification from NAIT in 2025.
Business Process & Change Management certification from NAIT in 2025.
Project Management Professional (PMP) certification from the Project Management Institute in 2024.
Project Management Professional (PMP) certification from the Project Management Institute in 2024.
Bachelor of Business Management from Middlesex University.
Information Systems Analyst Certificate Program from Bowie State University in 2015.
Information Systems Analyst Certificate Program from Bowie State University in 2015.
Master of Science in Management Information Systems from Bowie State University.
Profile sourced from Himalayas.