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Farinaz Rezaei
Looking for a jobAdministrative & Technical Support Specialist
Operations Support Specialist at Farsi Coaching Academy, coordinating online classes, tracking attendance and payments, and resolving student enquiries.
ItalyAdministrative & Technical Support Specialist at Farsi Coaching Academy
Experience
Administrative & Technical Support Specialist
Coordinated class schedules, monitored attendance, and maintained student records in Excel. Acted as first point of contact for student enquiries and resolved or escalated issues.
ExcelSchedulingAttendance TrackingPayment TrackingCommunication SkillsIssue ResolutionEscalation ManagementContent PublishingLearning PlatformsWhatsApp
Volunteer, Cognitive Stimulation Activities
Facilitated individual and group activities for older adults, adapting communication and exercises to participants' needs.
Activity FacilitationCommunication SkillsAdaptability
Piano Tutor & Teaching Assistant
Delivered online piano lessons to children during the COVID-19 pandemic, adapting to individual learning needs and maintaining clear communication in a remote setting.
TeachingOnline InstructionsAdaptabilityCommunication Skills
Education
University of Milano-Bicocca
Pursuing an MSc in Applied Experimental Psychological Sciences, expected to complete in the future.
Kharazmi University
Completed a Bachelor of Science in Psychology with a GPA of 17.68/20.