Loading profile…
Loading profile…
Reservations Specialist
I manage hotel reservations, guest communication, and booking channels for remote travel support.
AlbaniaReservations Specialist at Crowne Plaza
Managed reservations using Opera PMS and handled bookings across multiple online channels. Responded to guest emails, processed modifications and cancellations, and coordinated with hotel departments.
Opera PMSBooking.ComExpediaTrip.ComHotel BedsEmail CommunicationReservation ManagementAvailability ManagementData Entry
Handled guest reception, customer assistance, and reservation-related support.
ReceptionCustomer AssistanceReservations
Handled front-desk guest service, reservations, and day-to-day hotel support.
Pursued a Bachelor's Degree in Cultural Tourism Management, focusing on tourism and business management.
Completed general gymnasium education.
Front Desk SupportGuest ServiceReservationsHotel Operations
Provided guest reception and support, managed visitor records, responded to calls and emails, and organized room reservations while maintaining availability.
ReceptionCustomer ServiceReservation ManagementEmail Communication
Provided front-desk guest service and supported hotel operations.
Front Desk SupportGuest ServiceHotel Operations
Profile sourced from Himalayas.