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Frank Asamoah
Looking for a jobOutsourced Managed Service IT Professional
IT Support Professional at Dynamic Data Solutions supporting Solidaridad Ghana’s IT infrastructure and access governance.
GhanaOutsourced Managed Service IT Professional at Dynamic Data Solutions
Experience
Outsourced Managed Service IT Professional
Deliver first- and second-line technical support to users across multiple departments, including executive and end-user support. Administer Microsoft 365 and Google Workspace, configure Active Directory and Windows Server, and support network infrastructure and security compliance.
Microsoft 365Google WorkspaceActive DirectoryWindows ServerHelp DeskTroubleshootingNetwork AdministrationVPNBackupDisaster RecoveryIT documentationAsset ManagementSecurity
IT Support & System Administrator
Developed an Access Directory platform using C#, Microsoft PowerApps, and Power Automate. Installed and configured Windows Servers and Active Directory, supported enterprise firewalls, switches, routers, and provided first- and second-line support.
C#Microsoft PowerAppsPower AutomateWindows ServerActive DirectoryFirewallsSwitcheRoutersWireless Access PointsSoftware DeploymentHelp Desk
Software Developer
Designed application prototypes using Figma and developed mobile Calculator, Weather, and News applications using Flutter. Developed JavaScript front-end applications and SQL databases, and designed a Sales and Inventory Management System with machine-learning recommendations using Python.
FigmaFlutterJavaScriptSQLPythonHTMLCSSBootstrapMachine Learning
Education
Valley View University
Bachelor of Science in Computer Science from Valley View University, completed in 2022.
Bachelor of Science in Computer Science from Valley View University, completed in 2022.
West Africa Senior High School
Completed WASSCE (Science) from West Africa Senior High School, from 2015 to 2018.
Completed WASSCE (Science) from West Africa Senior High School, from 2015 to 2018.
ISC2
Earned the CISSP Certification.
Google
Earned the Google Cybersecurity Professional Certificate.