Frank Chang

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Senior Software Engineer

Senior Software Engineer at Glean building Claude-powered AI workflows and evaluation tools that cut investigation time to under 30 minutes.

United StatesSenior Software Engineer at Glean

Experience

Senior Software Engineer
Glean
Built full-stack AI product workflows integrating Claude LLM APIs with React and TypeScript applications and Python/FastAPI backend services. Designed and maintained REST and WebSocket APIs for real-time workflows, and reduced p95 response time by approximately 37% through request batching, asynchronous processing, Redis caching, and efficient database access patterns.
ReactTypeScriptPythonfastAPIClaude APIsREST APIsWebSocketsRedisPostgreSQLAI ObservabilityTool EvaluationMentorship
Senior Full Stack Engineer
Omada Health
Built patient-facing and internal care-management features using React, TypeScript, Ruby, Python, GraphQL, PostgreSQL, and AWS. Helped identify boundaries in a tightly coupled application and move critical workflows into independently deployable services, reducing deployment time by 45% and lowering change-related production incidents.
ReactTypeScriptRubyPythonGraphQLPostgreSQLAWSKafkaHIPAAMicroservicesMentorship
Software Engineer
Coinbase
Built and maintained web and backend features for account, portfolio, and digital-asset transaction experiences. Developed event-processing workflows for transaction confirmations, balance updates, and customer notifications, supporting hundreds of thousands of events each day.
Web DevelopmentBackend DevelopmentEvent ProcessingPerformance OptimizationDatabase Query OptimizationCachingTesting Automation
Software Development Engineer
Amazon
Built and maintained backend services and internal operational tools using Java, JavaScript, SQL, DynamoDB, Amazon SQS, and AWS. Automated recurring data-processing and reporting workflows, saving teams approximately 15 hours each week.
JavaJavaScriptSQLDynamoDBAmazon SQSAWSAsynchronous ProcessingMonitoringError HandlingRetry Logic

Education

Texas State University
Master's Degree in Computer Science from Texas State University from 2012 to 2014.
Master's Degree in Computer Science from Texas State University from 2012 to 2014.
Texas State University
Bachelor's Degree in Computer Science from Texas State University from 2008 to 2012.
Bachelor's Degree in Computer Science from Texas State University from 2008 to 2012.

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Experience

Senior Software Engineer

Glean

Built full-stack AI product workflows integrating Claude LLM APIs with React and TypeScript applications and Python/FastAPI backend services. Designed and maintained REST and WebSocket APIs for real-time workflows, and reduced p95 response time by approximately 37% through request batching, asynchronous processing, Redis caching, and efficient database access patterns.

ReactTypeScriptPythonfastAPIClaude APIsREST APIsWebSocketsRedisPostgreSQLAI ObservabilityTool EvaluationMentorship

Senior Full Stack Engineer

Omada Health

Built patient-facing and internal care-management features using React, TypeScript, Ruby, Python, GraphQL, PostgreSQL, and AWS. Helped identify boundaries in a tightly coupled application and move critical workflows into independently deployable services, reducing deployment time by 45% and lowering change-related production incidents.

ReactTypeScriptRubyPythonGraphQLPostgreSQLAWSKafkaHIPAAMicroservicesMentorship

Software Engineer

Coinbase

Built and maintained web and backend features for account, portfolio, and digital-asset transaction experiences. Developed event-processing workflows for transaction confirmations, balance updates, and customer notifications, supporting hundreds of thousands of events each day.

Web DevelopmentBackend DevelopmentEvent ProcessingPerformance OptimizationDatabase Query OptimizationCachingTesting Automation

Software Development Engineer

Amazon

Built and maintained backend services and internal operational tools using Java, JavaScript, SQL, DynamoDB, Amazon SQS, and AWS. Automated recurring data-processing and reporting workflows, saving teams approximately 15 hours each week.

JavaJavaScriptSQLDynamoDBAmazon SQSAWSAsynchronous ProcessingMonitoringError HandlingRetry Logic

Education

Texas State University

Master's Degree in Computer Science from Texas State University from 2012 to 2014.

Texas State University

Bachelor's Degree in Computer Science from Texas State University from 2008 to 2012.