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Gabriel Vinicius
Looking for a jobTechnical Support Analyst
I resolve infrastructure incidents and build practical web and mobile applications.
BrazilTechnical Support Analyst at German Tech Sistemas
About
At German Tech Sistemas, I support employees and maintain technology infrastructure across hardware, software, networks, Linux servers, and ERP systems.
I diagnose incidents involving computers, applications, peripherals, connectivity, routers, printers, and network shares, while investigating bugs, identifying root causes, and escalating issues when needed. I also use Node.js, Python, React, TypeScript, and SQL to connect infrastructure, systems, hardware, and applications in practical solutions.
Alongside support work, I build mobile and web projects including Lumina, a patient-and-psychologist platform with scheduling, chat, and video calls, and ExpenseTracker, a personal finance app powered by Supabase. I also developed Nocturne Atelier, a responsive e-commerce storefront prototype focused on product experiences, accessibility, and client-side validation.
Experience
Technical Support Analyst
Provides technical support and maintains company infrastructure including hardware, software, networks, Linux servers, and ERP systems. Diagnoses and resolves incidents, performs preventive maintenance, and supports ERP and fiscal processes.
Technical SupportTroubleshootingLinuxWindowsTCP IPHardwareSAMBAServersBackupBASHAutomationERPPythonReactTypeScriptSQL
Education
Federal University of Technology – Paraná (UTFPR)
Pursuing an Internet Systems degree, expected to complete in March 2029.
Pursuing an Internet Systems degree, expected to complete in March 2029.
PREMEN
Completed a technical degree in Systems Development.