Genny Bertuola

AI & Product Knowledge Operations Specialist

eBay

Developed Python and LLM-based automation and decision-support tooling for synonym, normalisation and structured-data quality workflows. Designed and maintained golden sets, validation frameworks and precision/recall evaluation processes for ML and LLM initiatives.

PythonLLMSQLMachine LearningData QualityValidationAutomationOnline Shopping

Structured Data Ontology Operations Lead / Agile Product Owner

eBay

Led global category rollout operations across 21 international eBay sites, combining delivery leadership, process redesign, Agile adoption and automation. Designed and built the TechOps Hub in JavaScript and Google Apps Script, centralising classifier submission, QA validation and operational handoffs.

AgileProduct OwnershipProcess RedesignAutomationJavaScriptGoogle Apps ScriptStakeholder ManagementTeam Leadership

Structured Data Taxonomy and Localisation Lead

eBay

Led taxonomy localisation across France, Italy and Spain, securing funding and sponsorship from Big 4 markets. Built VBA tools that automated taxonomy operations, reducing delays by 80%.

TaxonomyLocalizationVBAAutomationStakeholder ManagementProject Management

Taxonomy and Localisation Designer (Italian Specialist)

eBay

Redesigned Italian category structures and item specifics for business-critical rollouts using competitor analysis, user research and stakeholder consultation. Also redesigned the German musical instruments category structure.

TaxonomyLocalizationCompetitive AnalysisUser ResearchStakeholder Engagement

Customer Software Developer

Built and maintained customer-facing software and internal systems using PHP, JavaScript, MySQL, SharePoint and VBA.

PHPJavaScriptMySQLSharePointVBA

Store Manager and Website Consultant

Managed store operations and provided website consulting, building and maintaining e-commerce platforms and internal systems.

EcommerceWeb ConsultingStore Management

Technical Consultant

Built and maintained e-commerce platforms, customer-facing software, internal systems and process automation using PHP, JavaScript, MySQL, SharePoint and VBA.

PHPJavaScriptMySQLSharePointVBAEcommerceProcess Automation

Senior IT Analyst and Developer

Developed and maintained internal systems and process automation using PHP, JavaScript, MySQL, SharePoint and VBA.

PHPJavaScriptMySQLSharePointVBAProcess Automation