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Glory Nneoma Kalu
Open to opportunitiesAdministrative Officer
I support banking operations, client relationships, and digital marketing through organized administrative work.
NigeriaAdministrative Officer at UBA Group
About
I'm currently supporting branch operations at UBA Group and UBA Bank – NAOC Premise, managing client interactions, customer records, account-processing documentation, and administrative activities.
I've built and managed client relationships that support deposit growth and customer retention, while coordinating communication between clients and internal teams to resolve inquiries efficiently. I also assist with performance reporting and smooth service delivery.
Previously, I managed office operations, scheduling, correspondence, files, inventory, and client communication at Mobison Inter-link & Association and Nwabudo Agro Seeds and Inputs Company. At Nwabudo Agro Seeds and Inputs Company, my inventory record management contributed to a 20% reduction in operational costs by minimizing waste.
Alongside my administrative and accounting background, I create engaging, user-friendly WordPress websites and support digital marketing, SEO, web content, and social media marketing. I hold an HND in Accounting from The Federal Polytechnic Nekede, Owerri.
Experience
Administrative Officer
Administrative Officer at UBA Group, responsible for administrative duties and client relationship management.
Target DrivenProduct KnowledgeSales OperationsCustomer Relationship Management
Administrative Officer
Supported daily branch operations by managing client interactions and ensuring smooth service delivery. Maintained accurate customer records and documentation for account processing. Built and managed client relationships, contributing to deposit growth and customer retention. Coordinated communication between clients and internal teams to resolve inquiries efficiently. Assisted in tracking perfor
Relationship Officer
Supported daily branch operations by managing client interactions and ensuring smooth service delivery. Maintained accurate customer records and documentation for account processing. Built and managed client relationships, contributing to deposit growth and customer retention. Coordinated communication between clients and internal teams to resolve inquiries efficiently. Assisted in tracking perfor
Administrative Assistant
Administrative Assistant at Alison, providing administrative support and office assistance.
Education
The Federal Polytechnic Nekede, Owerri.
The Federal Polytechnic Nekede
Pursued a Higher National Diploma in Accounting, gaining comprehensive knowledge in financial accounting, management, and related disciplines.
Concord College Aba, Abia State
Concord College Aba
Completed secondary education with a focus on Arts and Social Science, obtaining the West African Examinations Council (WAEC) certificate.