Grace Jimenez

Senior Collections Specialist

Coupa Software

Managed an accounts receivable portfolio exceeding $20 million USD across international enterprise accounts, resolving complex billing disputes and payment discrepancies. Coordinated escalations and maintained accurate records in Salesforce and NetSuite.

Accounts ReceivableCollectionsInvoicingReconciliationsDispute ResolutionCustomer EscalationSalesforceNetSuite

Senior Operations & Finance for LATAM

Supported the Regional VP with business planning, operational priorities, and cross-functional coordination. Maintained the sales ledger and supported customer invoicing, collections, and reconciliations.

OperationsFinanceSales LedgerInvoicingCollectionsReconciliationsCross functional Coordination

Assistant President LATAM

Nestlé Centroamerica

Provided executive coordination, managed international travel, and engaged stakeholders. Handled SAP purchase orders and expenses.

Executive CoordinationStakeholder EngagementSAPTravel Management

Administrator

SAP International

Supported customer and executive engagements, regional events, and sales activities. Provided bilingual communications.

Customer EngagementEvent CoordinationSales SupportBilingual Communication

Ministerial Executive Support

Managed executive scheduling, senior stakeholder relations, and bilingual correspondence.

Executive SchedulingStakeholder RelationsBilingual Correspondence

Project Coordinator – Research & Development

Reviewed projects for funding consideration and prepared reports and presentations.

Project ReviewReportingPresentation Skills