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Social Media Managerin
Social Media Managerin at BMW Krah & Enders, answering digital customer inquiries and creating social content.
GermanySocial Media Managerin at BMW Krah & Enders
Managed customer inquiries via digital channels and community management, handling comments and messages. Planned and organized tasks independently, with evaluation and structured documentation.
Social Media ManagementCommunity ManagementCustomer ServiceDigital CommunicationOrganizationDocumentation
Conceptualized and produced photo and video content for businesses, including a cosmetics studio, restaurant, and fitness studio. Built and managed an Instagram channel with around 26,000 followers.
Content CreationPhotographyVideographyInstagramVideo EditingPremiere ProCapcutCanvaPhotoshopLightroom
Handled office organization, coordination, and communication.
Office ManagementOrganizationCoordinationCommunication Skills
Provided customer communication and maintained a confident presence while assisting passengers.
Customer ServiceCommunication SkillsConflict Resolution
Provided customer advice, sales, and complaint handling.
Customer ServiceSalesComplaint HandlingCommunication Skills
Completed an Applied Online Marketing Manager Advanced certification with focus on online marketing strategy, social media, SEO/SEA, CRM, and AI in online marketing.
Completed training as a state-certified business assistant with a focus on foreign language secretarial work.
Earned the Mittlere Reife (secondary school leaving certificate).
Profile sourced from Himalayas.