Loading profile…
Gunja Karia
Looking for a jobSenior Career Counsellor
Customer Support Executive at Oxford International Education Group, supporting international education enquiries and managing applications in Salesforce CRM.
FranceSenior Career Counsellor at Back2Study
About
At Oxford International Education Group, I handled enquiries about international education programmes by email, phone and live chat. I also interviewed candidates, verified documents, and managed applications and customer records in Salesforce CRM.
At Back2Study, I advised students on higher education options and career pathways, and helped them prepare CVs and cover letters for their applications. I also maintained student databases, counselling records and supporting documentation.
Experience
Senior Career Counsellor
Advised students on higher education options and career pathways, and helped prepare CVs and cover letters. Maintained student databases and counselling records.
Career CounselingAdmissionsResume WritingRecords ManagementDatabase Management
Customer Support Executive
Oxford International Education Group
Handled customer enquiries by email, phone and live chat for international education programmes. Interviewed candidates, verified documents, managed applications in Salesforce CRM, and trained new team members.
Customer SupportSalesforceDocument VerificationInterviewingteam trainingEmail CommunicationPhone Support
Education
University of Mumbai
Completed second year of Bachelor of Commerce coursework; degree not completed.
KLM College
Completed Higher Secondary Certificate in Commerce.