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Hadar Nachum
Looking for a jobSenior Program Manager Product & Engineering Operations
Program and operations leader at CrowdStrike who reduced COGS by 20% through strategic planning and operational execution.
United StatesSenior Program Manager Product & Engineering Operations at CrowdStrike
Experience
Senior Program Manager Product & Engineering Operations
Strategic partner to the SVP of Engineering, driving operational rhythm, strategic planning, and global program execution for a 600+ person organization. Led annual operating plan and workforce planning, reducing COGS by 20%.
Strategic PlanningOKR AlignmentWorkforce PlanningCross functional LeadershipRisk MitigationAI AdoptionProcess TransformationBudget ManagementData AnalysisExecutive Communication
Program Manager PMO
Led global cross-functional initiatives to enhance service delivery and profitability, achieving a 30% increase in delivery efficiency and a 20% reduction in project costs. Orchestrated high-value software and professional services projects.
Program ManagementCross functional LeadershipResource AllocationBudget PlanningProcess StandardizationCustomer PartnershipStrategic Planning
Business and Customer Operations Analyst
Optimized sales and customer success operations through data-driven reporting and process engineering. Implemented KPIs, designed battlecards, and consolidated data to improve client retention.
Sales OperationsCustomer SuccessKPI ImplementationProcess EngineeringBusiness IntelligenceSalesforceData AnalysisCustomer Retention
Manager Projects and Operations
Directed a global portfolio of cybersecurity advisory projects and managed large-scale resource allocation strategies. Increased resource utilization and billable hours by 35% and reduced service delivery time and costs by over 50%.
Portfolio ManagementResource StrategyClient EngagementBillingInvoicingProcess OptimizationAutomationExecutive Briefings
Project Manager PMO
Managed large-scale enterprise service delivery projects for public and private sector customers. Reimagined the billing filing system, resulting in a 70% decrease in invoicing and revenue recognition processing time.
Enterprise DeliveryCustomer InsightsRevenue OperationsBilling SystemsProcess Improvement
Education
The Open University of Israel
Pursued a Master of Business Administration (MBA) from The Open University of Israel from 2014 to 2016.
Pursued a Master of Business Administration (MBA) from The Open University of Israel from 2014 to 2016.
Shenkar College of Engineering, Design and Art
Earned a Bachelor of Science in Industrial Engineering and Management from Shenkar College of Engineering, Israel from 2007 to 2011.
Earned a Bachelor of Science in Industrial Engineering and Management from Shenkar College of Engineering, Israel from 2007 to 2011.