HILDER NJAGI

Open to opportunities

Virtual Assistant

Virtual Assistant specializing in real estate admin support and CRM management to keep clients organized and responsive.

KenyaVirtual Assistant at M-Gas Limited

About

I help businesses stay organized, productive, and client-focused through reliable administrative support, CRM management, and customer communication. I’m results-driven and thrive in remote work environments where accuracy and speed matter. I have over 2 years of experience supporting real estate professionals and remote teams. I manage executive calendars and appointments, respond to client inquiries, and coordinate follow-ups to keep workflows moving. In CRM management, I maintain accurate customer records, improve lead tracking and database organization, and support lead generation and transaction-related record keeping. I prepare reports and administrative documents while supporting daily operational activities. I’m known for strong organization, attention to detail, and the ability to manage multiple priorities. I bring a client-first mindset and dependable remote support using tools like HubSpot, Follow Up Boss, Google Workspace, and collaboration platforms.

Experience

Virtual Assistant
Managed executive calendars and meeting schedules, maintaining accurate customer records in CRM systems. Responded to client inquiries, coordinated follow-ups, and prepared reports and administrative documents to support daily operations.
CRM ManagementCustomer SupportData EntryGoogle WorkspaceHubSpotSlack
Freelance Virtual Assistant
Managed CRM databases for U.S. real estate clients, scheduling appointments and coordinating follow-ups. Supported lead generation and maintained transaction-related records while assisting with customer communication.
CRM ManagementLead GenerationAppointment SchedulingCustomer SupportData EntryGoogle Workspace

Education

ALISON eLearning
Completed a Virtual Assistant Certification through ALISON eLearning from 2024 to 2025.
Completed a Virtual Assistant Certification through ALISON eLearning from 2024 to 2025.
Zetech University
Earned a Diploma in Purchasing and Supplies Management at Zetech University from 2016 to 2018.
Earned a Diploma in Purchasing and Supplies Management at Zetech University from 2016 to 2018.

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About

Experience

Virtual Assistant

Managed executive calendars and meeting schedules, maintaining accurate customer records in CRM systems. Responded to client inquiries, coordinated follow-ups, and prepared reports and administrative documents to support daily operations.

CRM ManagementCustomer SupportData EntryGoogle WorkspaceHubSpotSlack

Freelance Virtual Assistant

Managed CRM databases for U.S. real estate clients, scheduling appointments and coordinating follow-ups. Supported lead generation and maintained transaction-related records while assisting with customer communication.

CRM ManagementLead GenerationAppointment SchedulingCustomer SupportData EntryGoogle Workspace

Education

ALISON eLearning

Completed a Virtual Assistant Certification through ALISON eLearning from 2024 to 2025.

Zetech University

Earned a Diploma in Purchasing and Supplies Management at Zetech University from 2016 to 2018.

About

Experience

Virtual Assistant

Freelance Virtual Assistant

Education

ALISON eLearning

Zetech University

About

Experience

Virtual Assistant

Freelance Virtual Assistant

Education

ALISON eLearning

Zetech University

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