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Hugues Tomas
Looking for a jobPrincipal Advanced Support Engineer
Principal Advanced Support Engineer at Oracle Brazil who troubleshoots RAC and Exadata environments and supports Oracle Cloud databases.
BrazilPrincipal Advanced Support Engineer at Oracle Brazil
About
At Oracle Brazil, I support critical customer database issues, troubleshoot RAC and Grid Infrastructure, and investigate performance problems using tools such as AWR and SQLT.
I also tune Exadata features including Smart Scan and Smart Flash Cache, troubleshoot Data Guard issues, and support databases on Oracle Cloud.
At Micromídia, I deployed database services on HP Cloud and Oracle AWS environments, planned database migrations, and deployed high-availability and GoldenGate replication solutions.
Earlier, at Oracle Brazil, I was responsible for the first SuperCluster installation in Brazil. My background also includes Oracle database administration, performance troubleshooting, and infrastructure support.
Experience
Principal Advanced Support Engineer
Supporting critical customers Service Requests for general database issues, including RAC/Grid Infrastructure troubleshooting, performance tuning, Exadata deployment and configuration, and support for Oracle Cloud environments.
Oracle RACGrid InfrastructureExadataPerformance OptimizationAWRADDMSQLTDataguardMySQLOracle Cloud
Oracle Solution Consultant
Deployed Oracle technologies and provided pre-sales support, including DBaaS on HP Cloud, Oracle database on AWS, MySQL installation, and complex database troubleshooting and migrations.
Oracle RACDataguard
Education
Instituto Infnet
Master in Information Technology degree in Cloud Computing from Instituto Infnet, completed in December 2015.
Master in Information Technology degree in Cloud Computing from Instituto Infnet, completed in December 2015.
Universidade do Estado do Rio de Janeiro - UERJ
Bachelor of Science in Computer Science from Universidade do Estado do Rio de Janeiro, completed in December 2008.
Bachelor of Science in Computer Science from Universidade do Estado do Rio de Janeiro, completed in December 2008.