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System Engineer
Systems Engineer at Ferguson Enterprises who cut server downtime by 30% with GPO policies and automated patching.
United StatesSystem Engineer at Ferguson Enterprises
Maintain and optimize Azure Active Directory and Windows server environments for 30,000+ users. Streamlined server management by creating and implementing GPO policies, resulting in a 30% reduction in server downtime.
Azure Active DirectoryWindows ServerGPOPowerShellSCCMDesktop CentralDNSServiceNowSecurity
Created and managed all user accounts and groups. Provided technical support regarding GSuite and assisted with website updates and design.
User ManagementGoogle WorkspaceTechnical SupportWeb Design
Configured and maintained network infrastructure across 700 sites. Responded to a daily average of 15 tickets and troubleshot network-related issues.
Network InfrastructureF5 GTMF5 LTMPowerShellWireless NetworksAirMagnetExtreme NetworksCaptive PortalDocumentation
Maintained and fixed computer systems to enhance speed, efficiency, and reliability. Provided phone-based technical care for clients and created tickets to record progress.
Computer HardwareTroubleshootingCustomer ServiceTicketing Systems
Bachelor of Computer Science from Georgia State University, graduated Summa Cum Laude with an overall GPA of 3.90/4.30.
Profile sourced from Himalayas.