Isaac Pello

Looking for a job

Clearing Manager

Operations and logistics coordinator at Family Bank Limited who automated payment reconciliation and cut processing turnaround time by 60%.

KenyaClearing Manager at Family Bank Limited

About

At Family Bank Limited, I implemented automated payment reconciliation using SQL and Excel macros, reducing manual validation time by 25% across 2,500 daily transactions and decreasing error rates by 40%. As Clearing Manager, I supervised and developed a seven-person team, redesigned workflows, and adopted automation to reduce processing turnaround time by 60%. I managed daily clearing volumes while maintaining 100% SLA adherence and 99.5% operational accuracy. Earlier at Family Bank Limited, I supervised static data operations, reconciled Nostro accounts, and verified trade settlements via SWIFT and RTGS. I also introduced dual-control checks that eliminated 85% of financial inconsistencies before settlement. As an Operations Officer, I analyzed electronic payment discrepancies across Oracle ERP and SWIFT logs, helping reduce escalations by 50% and errors by 25%. I hold a Higher Diploma in Science in Computing from Griffith College, Dublin.

Experience

Clearing Manager
Implemented automated payment reconciliation using SQL and Excel macros, reducing manual validation time by 25% and error rates by 40%. Supervised a 7-person clearing team, improving processing turnaround time by 60% and ensuring 100% SLA adherence.
SQLExcel MacrosPivot TablesProcess ImprovementTeam LeadershipSLA AdherenceRoot Cause AnalysisClient NegotiationAutomationWorkflow Redesign
Supervisor, Static Data
Supervised operations staff and coordinated escalated payment inquiries, achieving 99% case closure within 24 hours. Reconciled Nostro accounts and processed high-value payments via SWIFT and EFT with 100% accuracy, maintaining compliance with AML and CBK regulations.
SwiftRTGS

Education

Griffith College
Pursued a Higher Diploma in Science in Computing with First Class Honors, focusing on Data Analytics, Financial Technology, and Information Systems.
Kenya Institute of Management
Completed a Diploma in Management with a specialization in Project Management.
Moi University
Earned a Bachelor of Science in Mathematics with a Statistics option.

Loading profile…

About

Experience

Clearing Manager

Implemented automated payment reconciliation using SQL and Excel macros, reducing manual validation time by 25% and error rates by 40%. Supervised a 7-person clearing team, improving processing turnaround time by 60% and ensuring 100% SLA adherence.

SQLExcel MacrosPivot TablesProcess ImprovementTeam LeadershipSLA AdherenceRoot Cause AnalysisClient NegotiationAutomationWorkflow Redesign

Supervisor, Static Data

Supervised operations staff and coordinated escalated payment inquiries, achieving 99% case closure within 24 hours. Reconciled Nostro accounts and processed high-value payments via SWIFT and EFT with 100% accuracy, maintaining compliance with AML and CBK regulations.

SwiftRTGS

Education

Griffith College

Pursued a Higher Diploma in Science in Computing with First Class Honors, focusing on Data Analytics, Financial Technology, and Information Systems.

Kenya Institute of Management

Completed a Diploma in Management with a specialization in Project Management.

Moi University

Earned a Bachelor of Science in Mathematics with a Statistics option.