Loading profile…
itoro akpabio
Looking for a jobClient Service Officer
Client Service Officer at People’s First Consult Ltd, handling customer inquiries and complaints across phone, email, live chat, social media, and face-to-face channels.
NigeriaClient Service Officer at People's First Consult Ltd
Experience
Client Service Officer
Communicated with customers through various channels and provided feedback on the efficiency of the customer service process. Ensured customer satisfaction and processed records of customer interactions, transactions, comments, and complaints.
Customer ServiceCommunication SkillsProblem SolvingMicrosoft OfficeRecord keeping
Front Desk Personnel
Responded promptly to customer complaints and attended to client bookings and inquiries. Provided administrative support.
Customer ServiceAdministrative SupportCommunication SkillsProblem Solving
Education
Alison
AI for beginners certificate obtained in June 2026.
AI for beginners certificate obtained in June 2026.
HubSpot
Content marketing certification obtained in March 2019.
Content marketing certification obtained in March 2019.
Chartered Institute of Customer Relationship Management (Nig)
Chartered Postgraduate-Diploma in Customer Relationship Management obtained in November 2009.
Chartered Postgraduate-Diploma in Customer Relationship Management obtained in November 2009.
University of Uyo
B.Sc. in Applied Chemistry with Second class lower, obtained in June 2006.
B.Sc. in Applied Chemistry with Second class lower, obtained in June 2006.