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Itunuoluwa Aremu
Looking for a jobCustomer Service Representative
Customer Service Representative at Prohost Estate Limited, supporting guest bookings and check-ins across remote channels.
NigeriaCustomer Service Representative at Prohost Estate Limited
Experience
Customer Service Representative
Managed customer inquiries and booking requests, maintained detailed records, coordinated guest check-in/check-out, and resolved guest concerns to improve satisfaction.
Customer Relationship ManagementCustomer ServiceCommunication SkillsProblem SolvingMultitaskingWorkflow ManagementDocumentation
Customer Service Representative
Managed email correspondence, scheduled virtual meetings, delivered customer support via phone, email, and live chat, and maintained communication between clients and internal teams.
Email ManagementCalendar ManagementCustomer SupportVirtual Meeting OrganizationCommunication SkillsAdministrative Support
Virtual Assistant
Managed social media accounts, supported appointment scheduling and calendar organization, and handled customer communication across digital platforms.
Social Media ManagementCalendar ManagementAdministrative SupportClient CommunicationSchedulingDocumentation
Education
University of Ilorin
Bachelor of Science in Chemistry from the University of Ilorin, completed in 2016.
Bachelor of Science in Chemistry from the University of Ilorin, completed in 2016.