Jacinta Kaloki

I've supported B2B sales and customer engagement at FintechConnect Africa, conducting outbound calls, researching prospects, managing CRM records, and connecting clients with relevant solutions. I consistently met outreach targets while maintaining an organised sales pipeline and strengthening customer engagement. I also prepared reports, presentations, and business communications for leadership while building relationships with senior industry decision-makers. At the Kenya Association of Travel Agents, I managed stakeholder outreach, email campaigns, newsletters, event coordination, and communications through Glue Up CRM. I introduced an automated inquiry response system that improved response times by 100%. I'm motivated by identifying opportunities, understanding client needs, and building relationships that support business growth.