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Jamie Rothwell
Looking for a jobDesign Manager/Lead Designer
I am a strategic design leader driving UX transformation and scalable systems.
CanadaDesign Manager/Lead Designer at Global Relay
About
I am a strategic design leader with 13+ years driving UX transformation, building high-performing design teams, and implementing scalable design systems. I leverage AI-enhanced design tools and cross-functional collaboration to elevate UX maturity, reduce development costs, and improve user satisfaction.
At Global Relay I managed and mentored an 8-person team, scaled the department from 15 to 65 designers, and delivered measurable efficiency gains and process improvements that produced a 100% retention rate and large reductions in unscheduled work. I’m looking to lead design strategy, mentor teams, and implement systems and AI workflows that drive measurable business and user outcomes.
Experience
Design Manager/Lead Designer
Managed and mentored a team of 8 designers and scaled the design department from 15 to 65, achieving 100% retention and improving workflow efficiency by 20%. Implemented project tracking and review processes that eliminated unscheduled work and reduced CRM integration time by 20%.
Design LeadershipDesign SystemsTeam ManagementUX StrategyDesign OperationsFigmaCross Functional CollaborationMentorship
Lead Product Designer
Led user research across 300 school districts and drove design changes that reduced customer churn by 40% and improved accessibility from a D to B+ within 90 days. Managed and mentored a distributed team of 5 designers and secured three enterprise clients through strategic partnerships.
User ResearchAccessibility
Education
Vancouver Institute of Media Arts (VanArts)
Completed a Diploma in VFX for Film and TV at Vancouver Institute of Media Arts in Vancouver, BC.
University of Waterloo
Completed a Bachelor of Arts in Design at the University of Waterloo in Waterloo, ON.