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Jaslin Moore
Looking for a jobReceptionist & Sales Advisor
Customer support representative at Concentrix who supported TurboTax and Aval on customers with account, billing, and product questions.
United StatesReceptionist & Sales Advisor at Zen Leaf (Verano)
Experience
Receptionist & Sales Advisor
Delivered exceptional customer service in a regulated retail environment, processed transactions, managed inventory, and ensured compliance with state regulations.
Customer ServicePOSInventory ManagementComplianceDocumentationSales
Customer Support Representative
Provided inbound phone and chat support for TurboTax customers, resolving account, billing, and software inquiries while documenting interactions in CRM systems.
Customer SupportLive ChatPhone SupportCRMDocumentationProblem Solving
Customer Support Representative
Assisted Costco members with online orders, returns, and account inquiries in a remote call center environment, maintaining productivity and quality standards.
Customer SupportOrder ManagementDocumentationRemote Work
Education
University of Nevada, Las Vegas
Pursued a major in Graphic Design at the University of Nevada, Las Vegas.
Desert Pines High School
Earned an Advanced Honors Diploma from Desert Pines High School in Las Vegas, Nevada.