Jasmine Cooper

Customer Service Representative

Foundever

Work with TurboTax and QuickBooks, assisting customers with troubleshooting payroll issues, preparing tax filings, filing tax forms, making tax payments, and troubleshooting software issues.

Turbo TaxQuickbooksPayrollTax PreparationTroubleshootingCustomer Service

Survey Caller

Worked with Dynata doing survey calling and with TopGolf.

Survey CallingCustomer Service

Supervisor

Worked in a supervisory role, scheduling employees, purchasing product for the restaurant, and assisting customers with their needs.

SupervisionSchedulingPurchasingCustomer Service

Supervisor

Worked in a supervisory role, creating employee schedules, ordering product for the store, and assisting customers with finalizing purchases.

SupervisionSchedulingInventory ManagementCustomer Service

Pharmacy Technician

Filled prescriptions for customers and assisted pharmacists with sorting prescription medications.

PharmacyPrescription FillingMedication Sorting

Customer Service Representative

Worked with Apple Support, assisting customers with purchasing Apple products, checking order status, and processing refunds.

Customer ServiceApple ProductsOrder ManagementRefunds

Customer Service Representative

Teleperformance USA

Worked with Verizon, assisting customers with troubleshooting internet, cable, and cellular phone issues, purchasing services, and in-home setup.

TroubleshootingCustomer ServiceTelecommunications

Sales Associate

Lowe's Home Improvement, Inc.

Assisted customers with home improvement needs and purchasing items in the store.

Computer Center Assistant

Assisted students with printing in the computer center and ensured supplies were available for student use.