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Javan Boyd
Looking for a jobAI Support Agent
I troubleshoot technical issues and support users with Windows, software, connectivity, mobile devices, and AI automation solutions.
JamaicaAI Support Agent at USHDA AI
About
I’m seeking a remote IT Support, Help Desk, Technical Support, Customer Support, or AI Automation role where I can use my troubleshooting, problem-solving, communication, and technology skills to support users, resolve technical issues, and help improve business processes through automation.
Experience
AI Support Agent
Provided user support for AI-powered tools and platforms, assisting with technical issues and troubleshooting. Used AI tools to research information, investigate problems, and improve support efficiency.
AI ToolsTechnical SupportTroubleshootingResearchProblem Solving
Software Engineer Intern
Created and coded solutions based on broadly defined technical challenges. Researched technical issues, troubleshot software and technology-related problems, and applied analytical skills to meet project requirements and deadlines.
Software DevelopmentTroubleshootingTechnical ResearchProblem SolvingProject Management
Education
Vocational Training Development Institute
Bachelor of Science in Information and Communication Technology with majors in Software Engineering and Mobile Development and Digital Media.
Vocational Training Development Institute
Completed an Associate of Science in Information and Communication Technology.