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Trainer
Implementation Lead at Toration Technologies, configuring client systems and training users.
KenyaTrainer at AHYEL Tech & Innovation Hub
Design and deliver technology and digital skills training programs for youth and young professionals. Facilitate workshops on Artificial Intelligence, digital productivity tools, innovation, and entrepreneurship.
TrainingAIDigital Productivity ToolsInnovationentrepreneurshipCurriculum DevelopmentMentorshipAssessments
Lead client engagements from start to finish, ensuring adherence to timelines and project goals. Analyze client needs and translate them into detailed technical configurations and solutions.
Project ManagementClient EngagementTechnical ConfigurationQuality AssuranceTrainingStakeholder Management
Bachelor of Science in Information Technology with Second Class Upper division from Jomo Kenyatta University of Agriculture and Technology (2011-2013).
Bachelor of Science in Information Technology with Second Class Upper division from Jomo Kenyatta University of Agriculture and Technology (2011-2013).
Diploma in Information Technology from Jomo Kenyatta University of Agriculture and Technology (2009-2011).
Diploma in Information Technology from Jomo Kenyatta University of Agriculture and Technology (2009-2011).
Kenya Certificate of Secondary Education from Makueni Boys' High School, completed in 2003.
Kenya Certificate of Secondary Education from Makueni Boys' High School, completed in 2003.
Provided high-level technical assistance for hardware and software issues, ensuring uninterrupted operations for end-users. Managed and secured user identities, administered access controls, and implemented security policies to protect critical systems and data.
Technical SupportIAMSecurity PoliciesNetwork InfrastructureBackup And RecoveryDisaster RecoveryRisk AssessmentVulnerability TestingProject ImplementationData Analysis
Taught ICT courses at DIMA College.
Implemented computer systems, performed repairs and maintenance of ICT equipment, and monitored performance of ICT systems. Provided desktop and network support to end users.
System ImplementationMaintenanceTechnical SupportData AnalysisTroubleshootingHelp Desk
Performed software and hardware maintenance, software development and implementation, network setup and support, and help desk management. Mentored training to other new interns.
Software MaintenanceHardware MaintenanceSoftware DevelopmentNetwork SetupHelp DeskMentorship
Profile sourced from Himalayas.