Jeffrey Sibala

Website Implementation Specialist

Independent and detail-oriented Website Implementation Specialist skilled in website design implementation, development, and content management within the eCommerce (website) line of business. Experienced in implementing responsive designs, monitoring website performance, and resolving technical issues to ensure optimal functionality and a seamless user experience.

Content ManagementWebsite BuildingWebsite MonitoringThird Party Script IntegrationCMS ManagementWebsite Design and DevelopmentClient Support and Implementation Coordination

Product Specialist Team Lead

Dedicated Product Specialist Team Lead with a background in team management, task coordination, and product operations. Skilled in leading a team of Product Specialists, delegating responsibilities, and ensuring the timely and high-quality delivery of projects. Known for balancing leadership with hands-on involvement by supporting the team and stepping in to handle specialist tasks when needed to

Team Managementteam developmentTeam LeadershipTask Management and Progress MonitoringCross Functional CollaborationProblem Solving And Decision MakingWorkflow Optimization

Senior Product Specialist

Performed tasks related to the Convert and Metasearch lines of business, ensuring the successful completion of assigned projects. Assisted with the setup and integration of Google Analytics 4 (GA4) for clients, enabling accurate analytics data collection through our Convert products.

Product Specialist

Worked as Product Specialist at Hotelchamp.

Back Office Support

Responsible for lead generation and preparing generated leads for the Customer Success Manager's review. Also handles additional tasks assigned by the Customer Success Manager across various areas as needed.

Chat Specialist 2

Worked as Chat Specialist 2 at inspiro.

Customer Service Representative

Worked as Customer Service Representative at ePerformax Contact Centers & BPO.