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Jennifer Castro
Looking for a jobStore Manager / Business Operations
Junior Full Stack Developer building React and Node.js applications, including an inventory system with role-based access.
ArgentinaStore Manager / Business Operations at Minimercado 19 de Mayo
Experience
Store Manager / Business Operations
Managed daily operations, customer service, sales, cash handling, inventory, purchasing, and supplier coordination. Supervised two employees and resolved day-to-day issues.
Operations ManagementCustomer ServiceSalesCash HandlingInventory ManagementPurchasingSupplier CoordinationTeam Supervision
Customer Service
Provided in-person customer assistance, resolved inquiries, and supported daily commercial operations.
Customer ServiceCommunication SkillsProblem Solving
Call Center Operator / Technical Support
Provided Speedy technical support, handled customer inquiries and complaints, and performed first-level troubleshooting and follow-up.
Technical SupportTroubleshootingCustomer ServiceCall Center Operations
Education
Universidad Tecnológica Nacional
Completed coursework and final thesis for the University Degree in Programming; final grade pending.
Universidad Tecnológica Nacional
Completed a Diploma in Sales and Negotiation from 2013 to 2015.
Completed a Diploma in Sales and Negotiation from 2013 to 2015.
Salesforce
Hands-on platform learning and preparation for the Salesforce Platform Developer certification.