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Jessandra Noguera
Looking for a jobCustomer Support & Operations Specialist
Customer Support & Operations Specialist at Reeco, resolving hotel and vendor issues through order completion.
ArgentinaCustomer Support & Operations Specialist at Reeco
Experience
Customer Support & Operations Specialist
Managed hotel and vendor requests via email, phone, and ticketing systems, resolving cases to closure. Coordinated with hotels and suppliers, updated the online store, and provided live chat support.
IntercomJiraMonday.ComNotionGoogle WorkspaceMicrosoft OfficeOrder ManagementVendor coordinationLive ChatTroubleshooting
Claims Support Representative
Supported customers through auto insurance claim processes via inbound calls, guiding them step by step through procedures. Maintained accurate claim records and ensured consistent case follow-up.
Inbound CallsClaims ProcessingCustomer SupportRecord keepingCase Follow Up
Reservation Support Specialist
Assisted customers in English with hotel reservations over the phone, managing booking-related inquiries and resolving reservation issues.
Hotel ReservationsPhone SupportCustomer ServiceBooking Management