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Professional Services Administrator Intern
Operations and program support professional who coordinated healthcare SaaS onboarding and maintained Excel KPI dashboards at Eclinical Works.
United StatesProfessional Services Administrator Intern at Eclinical Works
Coordinated onboarding training sessions and product showcases, maintaining Excel scheduling trackers and KPI dashboards. Developed internal guidance documents and collaborated with cross-functional teams to support operations.
ExcelSchedulingKPI TrackingData ValidationDocumentationCross functional CoordinationSaaSAI
Managed daily office operations including appointment scheduling, calendar coordination, and client communication. Resolved customer concerns, supported onboarding, and conducted customer outreach campaigns.
SchedulingCalendar ManagementCustomer SupportIssue ResolutionCommunication SkillsOnboardingOutreach
Master of Science in User Experience, completed in 2025.
Master of Science in User Experience, completed in 2025.
Bachelor of Science in Anthropology with a minor in Biology, completed in 2022.
Bachelor of Science in Anthropology with a minor in Biology, completed in 2022.
Profile sourced from Himalayas.