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Customer Service Specialist
Data Analyst at QED Research Consulting who built automated reporting pipelines and Power BI dashboards for research and impact evaluations.
AustraliaCustomer Service Specialist at Commonwealth Bank
Provided customer service support in a banking environment.
Provided service support in a consultancy role.
Delivered end-to-end quantitative analysis for feasibility studies, market research and impact evaluations across education, agriculture and sustainability programs. Designed surveys, cleaned and analyzed complex datasets, and built Power BI dashboards for stakeholder reporting.
PythonRSQLPower BIKOBOToolboxData CleaningStatistical ModelingStakeholder Reporting
Built automated reporting pipelines in Python and Excel, audited data processes, and developed evaluation tools to track program metrics with internal teams.
PythonExcel VBAPower QueryData AuditingStatistical ModelingForecasting
Graduated with honours, CGPA 3.9/4.0. Thesis on stock portfolio optimization using Python and RNN models.
Received the Bangkit Program Certificate of Completion as a Distinction Graduate.
Profile sourced from Himalayas.