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Consultant II
Consultant II at Protiviti who coordinated state unemployment insurance projects and contractor teams.
United StatesConsultant II at Protiviti Consulting Services
Managed and coordinated contractor teams, developed operational and performance metrics reports, and supported AML-related projects. Served as a key liaison between stakeholders to ensure project deliverables were accurate and timely.
AMLBSA ComplianceTeam LeadershipData AnalysisReportingRegulatory ComplianceProcess ImprovementMicrosoft OfficeSharePointMicrosoft TeamsExcel
Managed a team of investigations analysts, provided coaching on policies and procedures, and conducted quality reviews. Analyzed team performance metrics and communicated results to drive continuous improvement.
InvestigationCase ManagementTeam LeadershipCoachingRegulatory ComplianceData AnalysisReportingQuality Review
Performed quality control reviews across multiple client projects, identified errors and compliance gaps, and delivered coaching to analysts to improve investigation quality.
Quality ControlAMLComplianceTransaction MonitoringInvestigationCoachingProcess Improvement
Assisted clients with Social Security Disability, OPERS, and Veterans Administration claims and appeals. Reviewed medical records, drafted legal briefs, and prepared correspondence across multiple practice areas.
Legal ResearchLegal WritingClient CommunicationCase ManagementMedical Records ReviewSocial Security DisabilityOPERSVeterans Affairs
Earned an Associate of Applied Business in Paralegal Studies from Miami-Jacobs Career College from 2006 to 2009.
Earned an Associate of Applied Business in Paralegal Studies from Miami-Jacobs Career College from 2006 to 2009.
Profile sourced from Himalayas.