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John Paul Ragadio
Open to opportunitiesOperations Associate
Aspiring Operations Analyst and AI Automation Specialist
PhilippinesOperations Associate at Woflow Inc
About
Operations Professional with 9 years of experience supporting business operations, process improvement, quality assurance, and project coordination across remote teams. Proven track record of optimizing workflows, maintaining operational accuracy, and driving consistent execution of processes in fast-paced environments. Skilled in developing KPI dashboards and operational reports using Excel, Google Sheets, and Looker Studio to enhance visibility and support decision-making. Adept at cross-functional collaboration, stakeholder communication, proactive issue resolution, and managing priorities independently across distributed teams
Experience
Operations Associate
Managed daily operations and team task delegation, consistently meeting SLAs. Conducted rigorous QA reviews and data audits to ensure high precision and integrity. Designed dynamic Google Sheets and Looker Studio dashboards to track KPIs. Acted as key liaison between managers to resolve blockers and streamline workflows, significantly reducing turnaround times.
Google SheetsData ManagementQuality AssuranceProcess ImprovementWorkflow Optimizationteam trainingExcelOpenAI ChatGPTGeminiPerplexityGoogle Apps ScriptKPI ReportingKPI AnalysisResearch And Analysis
Education
Ramon Magsaysay Technological University
Pursued a Bachelor of Science in Computer Science, focusing on foundational and advanced topics in computing.