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Jordyn User
Open to opportunitiesFinancial Coordinator
Financial Coordinator focused on revenue cycle optimization and patient-first billing outcomes.
United StatesFinancial Coordinator at Pacific Northwest Dental
About
In my current role, I manage the entire billing and financial department—handling patient billing, insurance claims, and coordination with providers and payers. I write appeals for denied services, investigate discrepancies with insurance companies and patients, and improve the patient financial experience through clear communication and empathy.
Beyond healthcare finance, I bring strong operational and customer-communication strengths from roles including Assistant Property Manager, Medical Biller/Receptionist, and Sales Development Representative. I’ve supported invoicing and documentation in QuickBooks, completed notary services, and used digital marketing skills (SEO, social management, HTML/CSS, and Adobe Creative Suite) to increase visibility and drive results.
Experience
Financial Coordinator
Managed patient billing and insurance claim submission for a private dental practice, ensuring accuracy and timely reimbursement. Built patient payment plans, handled denied-claim appeals and discrepancy resolution, and reduced accounts receivable aging by 80% through proactive collections.
Insurance VerificationRevenue Cycle ManagementPatient BillingHIPAA compliancePatient Financial Counseling
Assistant Property Manager
Supported daily operations across commercial properties by expediting tenant response times and managing phone communications. Drafted lease documents, produced invoices and vacancy reports in QuickBooks with 100% on-time mailing, and coordinated rent collection and maintenance/emergency workflows to maintain tenant satisfaction.
QuickbooksLease AdministrationAccounts Receivable CollectionsTenant CommunicationNotary ServicesEmergency Coordination
Education
Lower Columbia College
Earned an Associate of Arts degree at Lower Columbia College in Longview, Washington.